01 A warm welcome to you
Being successful in times of change means achieving a sustainable change implementation as quickly as possible with as many employees as possible. In this course you will learn how to do this in your change process!
01 A warm welcome to you
Being successful in times of change means achieving a sustainable change implementation as quickly as possible with as many employees as possible. In this course you will learn how to do this in your change process!
Zurück zum Kurs
Kapitel 01
Cornerstones in change management
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01
A warm welcome to you 
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02
Intro 02:04 -
03
The economic benefit 02:58 -
04
Shape the change curve Action Tip -
05
Typical errors 04:22 -
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Change consists of two aspects 02:37 -
07
Technical vs. adaptive Action Tip -
08
Management vs. leadership 01:50 -
09
Weighting of your tasks Action Tip -
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Roles and responsibilities 02:55 -
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Outro 01:26 -
12
Cornerstones set? Cheat Sheet -
Zusatzinhalte13
Leadership Lessons from Dancing Guy Learn more -
14
Leadership is Influence Learn more
Kapitel 02
Six phases of change
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01
Intro 01:48 -
02
Every change process goes through six phases 01:14 -
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Phases in the Cycle of Change Action Tip -
04
Phases 1-3 in the change process 03:48 -
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Phases 4-6 in the change process 06:49 -
06
Assessing your current position Action Tip -
07
The point of view of those affected Put it into Practice -
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Change Readiness Put it into Practice -
09
Outro 02:07 -
10
Visualise your change project Action Tip -
11
All phases in view? Cheat Sheet -
Zusatzinhalte12
Learn with Rick Maurer Learn more
Kapitel 03
Levels of resistance in the change process
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Intro 01:07 -
02
Resistance as a vitality feature 02:48 -
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Resistance is a protective mechanism 03:30 -
04
Forms of resistance 01:49 -
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Resistance level 1 – "I don't get it". 01:57 -
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Level of resistance 2 – “I don't like it” 04:23 -
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Resistance level 3 – "I don't like you" 02:15 -
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Three resistances – three key strategies Action Tip -
09
Reflect on the resistances in your reality Action Tip -
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Positioning people in the change 09:35 -
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Outro 01:44 -
12
Resistors unmasked? Cheat Sheet -
Zusatzinhalte13
Beyond the Wall of Resistance Learn more
Kapitel 04
Eight steps to successful change
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01
Intro 00:56 -
02
Eight steps in six phases 04:56 -
03
Step 1: Establishing a sense of urgency 02:29 -
04
Step 2: Creating the leadership team 01:48 -
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Step 3: Developing a vision and strategy 03:37 -
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Step 4: Communicating the change vision 02:34 -
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Step 5: Empowering employees for broad-based action 01:43 -
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Step 6: Generating short-term wins 01:03 -
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Step 7: Consolidating gains 01:54 -
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Step 8: Anchoring in the culture 02:01 -
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Eight steps in the change process Action Tip -
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6 phases + 8 steps + your project Put it into Practice -
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Outro 01:32 -
14
All steps internalised? Cheat Sheet -
Zusatzinhalte15
Leading Change Learn more -
16
Iceberg Is Melting Learn more
Kapitel 05
Designing change to suit the target group
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Intro 00:37 -
02
Stakeholder analysis 03:37 -
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Analyse the project environment Put it into Practice -
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Maturity analysis 02:47 -
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Maturity levels in your change project Put it into Practice -
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Six leadership styles 03:07 -
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Leadership styles and their strategies for action Action Tip -
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Commander and democratic leadership style 02:58 -
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How do you make decisions? Put it into Practice -
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Visionary and coaching leadership style 01:50 -
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What is your navigation focus? Put it into Practice -
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Pacesetting and affiliative leadership style 01:34 -
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How do you set standards? Put it into Practice -
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Leadership styles in change 02:53 -
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Outro 00:47 -
16
Ready for addressee orientation? Cheat Sheet
Kapitel 06
Communication in change
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Intro 01:00 -
02
Neurological levels 03:15 -
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Use of the neurological levels in change 03:14 -
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The three choices 03:22 -
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4P model 02:51 -
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4P in your change project Put it into Practice -
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Criteria for successful communication 03:31 -
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Tips for change communication Action Tip -
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Outro 00:51 -
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Well, are you communicating yet? Cheat Sheet -
Zusatzinhalte11
Viral Change Learn more -
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Communicating a Vision for Change Learn more -
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Feedback Toolkit Learn more
Kapitel 07
Clear the stage for insights into change practice
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01
Intro 00:44 -
02
Case study: Digitalisation in logistics 10:54 -
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Case study: Reorganisation in Sales 04:08 -
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Case study: Introduction of process management 08:25 -
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Case study: Introduction of category management 04:12 -
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Outro 01:06 -
07
Now it's your turn! 01:46 -
Zusatzinhalte08
ActeeChange Learn more